FAQ
Frequently Asked Questions
1. What services do you offer?
We offer a full range of travel services , hotel reservations, tour packages, travel insurance, transportation, and custom itinerary plann
2. Do I need a passport to book a trip?
You don’t need a passport to book domestic trips, but for international travel, a valid passport is required. We recommend having at least 6 months validity beyond your travel dates.
3. How do I make a booking?
You can book in person, over the phone, via email, or through our website (if applicable). A deposit is usually required to secure your booking.
4. What payment methods do you accept?
We accept bank transfers, credit/debit cards, mobile payments, and cash (depending on your location). Full payment details will be provided during the booking process.
5. Can I cancel or change my booking?
Yes, but cancellation and change fees may apply depending on the supplier’s policies. We recommend checking our cancellation terms or contacting us for specific details.
6. What if my flight is delayed or canceled?
We’ll do our best to assist you with alternative arrangements. However, delays and cancellations are managed by the airlines, and we recommend contacting them directly as well.
7. Are your prices competitive?
Yes! We work with trusted global partners and tour operators to offer you great value for money and personalized service you won’t find with automated booking platforms.
8. Do you offer group discounts?
Yes, we offer discounts for group travel depending on the group size and destination. Contact us for a custom quote.
9. What happens if I need help while traveling?
Our clients have access to 24/7 support for emergencies while traveling. Contact details will be provided in your travel documents.